Terms of Service

1. Who we are; intermediary role

Markwichita acts as an intermediary for rental arrangements shown on the website. We do not imply that we are the direct owner or operator of every vehicle. Service delivery, when provided by a partner, is coordinated through the booking flow on the site.

Legal basis: Law of Ukraine "On Electronic Commerce" (No. 675-VIII of 03.09.2015).

2. Eligibility and safe use

• You must be eligible to ride in Ukraine and follow the operator/partner instructions shown in the rental process.
• You must wear a helmet if required by the vehicle type/instructions and local traffic rules.
• Do not ride under the influence of alcohol/drugs, and keep within safe speed and visibility limits.
• Use only permitted riding areas and respect signage, pedestrian safety, and local regulations.

3. Booking; pre-contract information for distance agreements

Before you place the order, we provide clear pre-contract information on the website, including business identification details and the key terms relevant to your distance (online) agreement.

Legal basis: Law of Ukraine "On Consumer Rights Protection" (No. 3153-IX of 10.06.2023).

4. Ordering UI (payment)

If the rental is executed via the website electronic commerce flow, the order confirmation and payment button must be clearly presented as the step that includes payment.

Legal basis: Law of Ukraine "On Consumer Rights Protection" (No. 3153-IX of 10.06.2023).

Example wording: "Place order and pay" (shown during checkout, where applicable).

5. Deposit, fees, and documents

Any deposit, additional fees, or required documents (if applicable) are displayed during booking for your chosen rental option. You must follow the instructions provided in the booking confirmation.

6. Cancellation, refunds, and withdrawal

Withdrawal/termination rules depend on the distance-contract framework and the type of rental. The website booking flow should clearly provide how you may terminate and what information is needed to exercise your right.

Legal basis: Law of Ukraine "On Consumer Rights Protection" (No. 3153-IX of 10.06.2023).

To cancel: use the cancellation/withdrawal steps shown in your booking confirmation or contact us at contact@markwichita.com with your booking details.

7. Personal data and privacy

By using the website and submitting booking/contact information, you consent to processing of personal data for the purposes described in our privacy disclosures (e.g., booking fulfillment and customer communications).

Legal basis: Law of Ukraine "On Protection of Personal Data" (No. 2297-VI of 01.06.2010).

8. Liability limitations

To the maximum extent permitted by law, Markwichita is not responsible for damages caused by your misuse, failure to follow instructions, or incorrect use of the vehicle. Claims related to the actual rental performance may depend on the responsible partner and the specific booking details.

9. Contact